Easy Returns at Freshpair
Return Policy:
- If you're not happy, we're not happy.
- We gladly accept returns of items that are unworn, unwashed, odor free, and with their tags attached in original Brand packaging.
- Items must be returned within 30 days of delivery.
- Original shipping fees if any are not refundable.
- Items returned after 30 days and/or fall outside the return policy guidelines will be accepted at our discretion.
- All clearance items, BOGO items and free items are not returnable.
- Please allow up to 10 business days to fully process your return.
Return Instructions:
- Simply return up to 5 items per order.
- Replace the item(s) in the original Brand packaging in which it was received and include brand tags. (Please do not write on Brand packaging)
- If the item was shipped to you in a box, please return it to us in a box.
- To ensure the package arrives back to us safely and that you are credited, please use a pre-paid, traceable method (such as USPS, UPS, FedEx, Certified mail).
- Please include the original packing slip in your package and write your order # on the outside of the shipping box or envelope so we can process your return faster.
- Address package to:
Freshpair.com
ATTN: Return Order# :
20911 Johnson St Suite: 118
Pembroke Pines, FL 33029
Need advice? We are here to assist you in finding the perfect fit and product! Send us an email at customercare@freshpair.com
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